Brand Experience Ambassador

Hollister Co; Hemel Hempstead; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Training

Job summary

Abercrombie & Fitch Co. in Hemel Hempstead is seeking a Brand Representative to deliver a warm, personalized shopping experience and support customers across categories. You’ll help customers find what they need and keep the store looking well-presented and inviting.

You’ll handle in-store transactions, assist with online orders, and contribute to a seamless omni-channel experience, while maintaining merchandising standards and a friendly, inclusive environment for every guest.

Qualifications

• Experience delivering friendly, customer-focused service.
• Comfort working in a dynamic environment with competing priorities.
• Strong organizational skills and attention to detail.
• Reliable with consistent attendance.

Responsibilities

• Provide warm, welcoming service and assist customers with product selection.
• Maintain clean, visually appealing sales floor and merchandising standards.
• Process purchases, returns, and exchanges accurately at checkout.
• Support online orders including in-store pickup and ship-from-store fulfillment.

Skills

Customer service

Communication

Reliability

Attention to detail

Attendance

Job description

Abercrombie & Fitch Co. in Hemel Hempstead is seeking a Brand Representative to deliver a warm, personalized shopping experience and support customers across categories. You’ll help customers find what they need and keep the store looking well-presented and inviting.

You’ll handle in-store transactions, assist with online orders, and contribute to a seamless omni-channel experience, while maintaining merchandising standards and a friendly, inclusive environment for every guest.