Brand Experience Specialist

Abercrombie & Fitch Co.; Greenhithe; On-site; GBP 19,000 - 23,000; Full time

Job summary

Abercrombie & Fitch Co. in Greenhithe is seeking Brand Representatives to bring the store experience to life. You will engage customers, help them find what they need, and maintain a well-presented retail environment.

Responsibilities include delivering warm customer service, supporting replenishment, handling purchases and returns, and facilitating online orders to create a seamless omni-channel experience. Help foster a welcoming atmosphere for all customers.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges accurately and efficiently with a friendly checkout experience.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders for omni-channel experience.

Job description

Abercrombie & Fitch Co. in Greenhithe is seeking Brand Representatives to bring the store experience to life. You will engage customers, help them find what they need, and maintain a well-presented retail environment.

Responsibilities include delivering warm customer service, supporting replenishment, handling purchases and returns, and facilitating online orders to create a seamless omni-channel experience. Help foster a welcoming atmosphere for all customers.