Brand Experience Specialist

ABERCROMBIE AND FITCH

Runcorn

On-site

GBP 14,000 - 17,000

Full time

14 days+

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Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Training & Development

Global team

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the in-store experience to life by engaging customers, offering product support, and creating a welcoming environment across categories.

You'll help with replenishment, maintain presentation standards, and process purchases, returns, and online orders while delivering a friendly, seamless omni-channel experience. The role offers merchandise discounts, flexible scheduling, and opportunities for career advancement within a global,

Qualifications

Ability to create a welcoming and inclusive customer experience.
Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
Strong organizational skills and attention to detail.
Reliability and commitment to consistent attendance.

Responsibilities

Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation, and offer product support and styling guidance across categories.
Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
Process purchases, returns, and exchanges accurately and efficiently while ensuring a friendly checkout experience.
Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-store Pick-Up, and packaging ship-from-store orders.