Brand Experience Specialist

Hollister Co; Milton Keynes; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training & Development

Global Team Culture

Job summary

Abercrombie & Fitch Co. is hiring a Brand Representative in Milton Keynes to deliver a welcoming store experience and assist customers with styling guidance across categories.

You will support replenishment, maintain presentation standards, and handle purchases, returns, and exchanges with a friendly checkout. This role also covers omni-channel tasks like in-store pickup and ship-from-store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges with a friendly checkout.
• Online Orders: Support Save the Sale, in-store pick-up, and ship-from-store orders.

Skills

Welcoming customer experience

Adaptability in a dynamic environment

Strong organizational skills

Reliability and attendance

Job description

Abercrombie & Fitch Co. is hiring a Brand Representative in Milton Keynes to deliver a welcoming store experience and assist customers with styling guidance across categories.

You will support replenishment, maintain presentation standards, and handle purchases, returns, and exchanges with a friendly checkout. This role also covers omni-channel tasks like in-store pickup and ship-from-store orders.