Brand Experience Specialist

Hollister Co; Norwich; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate Opportunity

Training and Development

Global team culture

Job summary

Abercrombie & Fitch Co. in Norwich is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically in a welcoming environment at Hollister.

This role is ideal for someone who enjoys connecting with customers, helping them find items, and maintaining a well-presented store. You will provide warm service, assist with product recommendations, replenish stock, and support seamless checkout and omni-channel orders,

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment with balance of engagement and tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming service to all customers and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, visually consistent sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.

Skills

Customer service

Sales assistance

Merchandising & presentation

Multitasking & reliability

Tools

POS system

Job description

Abercrombie & Fitch Co. in Norwich is seeking Brand Representatives to bring our store experience to life, engaging customers with care and representing our brand authentically in a welcoming environment at Hollister.

This role is ideal for someone who enjoys connecting with customers, helping them find items, and maintaining a well-presented store. You will provide warm service, assist with product recommendations, replenish stock, and support seamless checkout and omni-channel orders,