Brand Experience & Sales Associate

Abercrombie & Fitch Co.; Wirral; On-site; GBP 18,000 - 21,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for Brand Representatives who bring our store experience to life by engaging customers with care and representing the brand authentically.

The role focuses on helping customers find what they need and maintaining a welcoming store atmosphere. You’ll provide warm customer service, support product replenishment and presentation standards, and handle purchases and returns with a consistent, friendly checkout experience.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized environment.
• Cash Wrap Operations: Process purchases, returns, and exchanges with a friendly checkout.
• Online Orders: Support Save the Sale, In-Store Pick-Up, and ship-from-store orders.

Job description

Abercrombie & Fitch Co. is looking for Brand Representatives who bring our store experience to life by engaging customers with care and representing the brand authentically.

The role focuses on helping customers find what they need and maintaining a welcoming store atmosphere. You’ll provide warm customer service, support product replenishment and presentation standards, and handle purchases and returns with a consistent, friendly checkout experience.