Brand Counter Lead: Elevate Retail Experience & Sales

The Estée Lauder Companies; Lancashire; On-site; GBP 24,000 - 32,000; Full time

Job summary

The Estée Lauder Companies is seeking a Counter Lead to join our Lancashire cosmetics counter, driving sales growth and delivering exceptional customer service. You will manage replenishment, merchandising, and promotions while representing the brand to customers and colleagues.

Responsibilities include leading daily operations, maintaining brand standards, and collaborating with store teams to execute local marketing and events. A proactive, customer-focused approach is essential.

Qualifications

• Experience in fast-paced retail or consumer-facing environments.
• Ability to drive personal development and growth within the role.
• Strong commercial awareness and ability to interpret sales data.

Responsibilities

• Lead the cosmetics counter with a customer-first approach.
• Drive sales turnover and market share through effective selling and service.
• Plan and execute local marketing, events, and promotions.
• Maintain brand standards, display layouts, pricing, and housekeeping.

Skills

Sales skills

Customer service

Visual merchandising

Communication

Stock management

Job description

The Estée Lauder Companies is seeking a Counter Lead to join our Lancashire cosmetics counter, driving sales growth and delivering exceptional customer service. You will manage replenishment, merchandising, and promotions while representing the brand to customers and colleagues.

Responsibilities include leading daily operations, maintaining brand standards, and collaborating with store teams to execute local marketing and events. A proactive, customer-focused approach is essential.