Brand Counter Lead: Elevate Sales & Customer Experience

The Estee Lauder Companies Inc.; Maidstone; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Estee Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share while remaining consumer focused. The role reflects a credible Brand image to customers, maximises sales through selling and service, and adheres to store standards and procedures.

You will plan local marketing and events, deliver the Brand Strategy, and ensure excellent service. Responsibilities include managing stock, promotions, and customer recruitment to foster a loyal

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.

Responsibilities

• Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales.
• Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control.
• Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines.

Skills

Retail experience

Customer service

Commercial awareness

Communication

Job description

The Estee Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share while remaining consumer focused. The role reflects a credible Brand image to customers, maximises sales through selling and service, and adheres to store standards and procedures.

You will plan local marketing and events, deliver the Brand Strategy, and ensure excellent service. Responsibilities include managing stock, promotions, and customer recruitment to foster a loyal