Brand Counter Lead: Elevate Sales & Customer Experience

The Estée Lauder Companies Inc.; Sidmouth; On-site; GBP 23,000 - 32,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share while maintaining a consumer-focused approach in-store.

You will reflect a credible brand image, maximise sales through outstanding service, and manage stock, visuals, and events. You will collaborate with Area Manager and Retail teams to deliver local plans and ensure brand standards.

Qualifications

• Experience in a fast-paced retail and/or consumer facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Reflect a credible and professional Brand image to all internal and external consumers at all times.
• Maximise sales through selling, providing excellent service and retail standards.
• Contribute to efficiencies through adhering to store/Brand/Company Procedures and guidelines.
• Understand daily/weekly targets and work towards them.
• Plan and implement local marketing and events initiatives aligned to retailer activity.
• Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.
• Develop up-to-date knowledge of product to ensure an industry-leading experience for consumers.

Skills

Retail leadership

Customer service

Sales analysis

Job description

The Estée Lauder Companies Inc. is seeking a Counter Lead to support the Brand in driving sales turnover and market share while maintaining a consumer-focused approach in-store.

You will reflect a credible brand image, maximise sales through outstanding service, and manage stock, visuals, and events. You will collaborate with Area Manager and Retail teams to deliver local plans and ensure brand standards.