Brand Counter Lead: Sales & Experience Champion

The Estée Lauder Companies; Cheshunt; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

The Estée Lauder Companies is seeking a Counter Lead for a busy UK counter. You will drive sales turnover and market share by delivering outstanding service, maintaining brand standards, and leveraging digital tools to engage customers.

You will manage replenishment, merchandising, promotions and events, plan local marketing aligned to retailer activity, and ensure store standards and safety are upheld across daily operations.

Qualifications

• Experience in a fast-paced retail and/or consumer-facing environment.
• Ability to drive self-development.
• Commercial understanding and awareness of industry.
• Effective communication, organisation and prioritisation skills.

Responsibilities

• Drive sales turnover and market share while remaining consumer focused.
• Reflect a credible Brand image to all internal and external consumers.
• Maximise sales through selling and excellent service and retail standards.
• Plan local marketing and events aligned to retailer activity.
• Maintain merchandising, displays, pricing and housekeeping to required standards.
• Handle refunds and complaints per company guidelines and assist Area Manager when needed.

Skills

Fast-paced retail experience

Self-development

Commercial understanding

Effective communication

Job description

The Estée Lauder Companies is seeking a Counter Lead for a busy UK counter. You will drive sales turnover and market share by delivering outstanding service, maintaining brand standards, and leveraging digital tools to engage customers.

You will manage replenishment, merchandising, promotions and events, plan local marketing aligned to retailer activity, and ensure store standards and safety are upheld across daily operations.