Branch Supervisor – Lead Sales & Ops (Bonus & Benefits)

PLUMB CENTRE; Carmarthen; Vor Ort; GBP 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Bonus potential

Excellent benefits

Zusammenfassung

Plumb Centre in Carmarthen is seeking a Branch Supervisor to lead day-to-day operations, supervise staff, and support trade customers. You will develop the customer base, drive retention, and contribute to profit improvements.

The role involves stock handling and a mix of sales and service duties in a busy branch. The position requires prior supervisory experience in a face-to-face sales environment, willingness to cover in the manager’s absence, and a proactive, team-oriented attitude.

Qualifikationen

• Experience in a supervisory role within a face-to-face sales environment is essential.
• Previous industry or merchant experience is preferable.

Aufgaben

• Assist the Branch Manager with day-to-day operations.
• Supervise and train colleagues; provide guidance and feedback.
• Serve customers at the trade counter with product knowledge.
• Develop and expand the customer base; improve retention and satisfaction.
• Identify ways to improve profits and build rapport with suppliers.
• Handle general warehouse duties: goods in/out, picking and packing heavy items.
• Ensure branch policies and procedures are followed; cover for Branch Manager when absent.
• Make outbound sales calls to win new business; be a team player in a diverse role.

Kenntnisse

Team supervision

Customer service

Sales outreach

Operations support

Stock handling

Jobbeschreibung

Plumb Centre in Carmarthen is seeking a Branch Supervisor to lead day-to-day operations, supervise staff, and support trade customers. You will develop the customer base, drive retention, and contribute to profit improvements.

The role involves stock handling and a mix of sales and service duties in a busy branch. The position requires prior supervisory experience in a face-to-face sales environment, willingness to cover in the manager’s absence, and a proactive, team-oriented attitude.