Branch Supervisor

Wolseley UK Limited; Carmarthen; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus potential

Healthcare

YuLife app

Cycle to Work

Job summary

Wolseley UK Limited - Plumb Centre in Carmarthen is recruiting a Branch Supervisor. You will assist the Branch Manager, supervise colleagues, advise customers at the trade counter, and help grow the branch's customer base and profits. The package includes £27,500 salary plus bonus and a strong benefits scheme.

This is a full-time, 40-hour week (Mon-Fri 07:30–17:00) with Saturday on a rota. You’ll ensure smooth branch operations, maintain product knowledge, and build supplier relationships while

Qualifications

• Previous industry or merchant experience is preferable.
• Supervisor experience in a face-to-face sales environment is essential.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Someone who is comfortable making outbound sales calls to gain new business.
• Team player with a flexible role across branch operations.
• Positive attitude and strong work ethic.

Responsibilities

• Assisting the Branch Manager with day-to-day operations and stepping in when unavailable.
• Supervise and support colleagues with guidance, training and performance feedback.
• Serve customers at the trade counter with product knowledge and advice.
• Develop the customer base, improve retention, satisfaction and product range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing orders (heavy items).
• Ensure compliance with policies and procedures.

Job description

Job Summary

Salary: £27,500 + Bonus + Excellent Benefits Branch Supervisor - Carmarthen ( SA31 2BS) - Plumb Centre So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix, and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers, and radiators)
• Ensure compliance with policies and procedures

Working Hours

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

Requirements

And here’s what we’d like you to have to be a successful Branch Supervisor.

• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

About Us

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.