Branch Supervisor – Carmarthen (Trade) | Bonus & Benefits

Wolseley Group; Carmarthen; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonuses

Maternity/adoption leave

Discounts (online & high street)

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is seeking a Branch Supervisor for Carmarthen. You will support the Branch Manager, supervise staff, assist customers at the trade counter, and work to grow the customer base and product range.

The role requires hands-on leadership, a willingness to step in when needed, and a proactive approach to driving sales and service excellence within a branch environment.

Qualifications

• Experience as a supervisor in a face-to-face sales environment is essential.
• Willingness to run the branch in the branch manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player willing to undertake a range of branch duties to keep things running smoothly.
• Strong work ethic with a positive and proactive attitude.

Responsibilities

• Assist the Branch Manager with day-to-day running and operations within the branch and take charge when they are not available.
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals.
• Serve customers on the trade counter, offering advice and product knowledge.
• Develop the customer base, improve retention, satisfaction, product mix, and range.
• Identify and recommend ways to improve profits.
• Build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing customer orders.
• Ensure compliance with policies and procedures.

Skills

Supervisor experience

Face-to-face sales

Outbound sales calls

Team player

Willingness to step up

Job description

Plumb Centre, part of the Wolseley Group, is seeking a Branch Supervisor for Carmarthen. You will support the Branch Manager, supervise staff, assist customers at the trade counter, and work to grow the customer base and product range.

The role requires hands-on leadership, a willingness to step in when needed, and a proactive approach to driving sales and service excellence within a branch environment.