Branch Supervisor (6-Month) — Trade Counter & Ops

Wolseley UK Limited; Gainsborough CP; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonuses potential

Enhanced maternity/adoption leave

Discounts (online & high street)

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre in Gainsborough is seeking a Branch Supervisor on a 6 month fixed term contract to support the Branch Manager with daily operations, supervise staff and guide customer service on the trade counter.

The role is full-time, 40 hours per week, Monday to Friday 07:30-17:00 and Saturday on rota 08:00-12:00, with potential for permanent appointment and a competitive salary plus bonus and benefits.

Qualifications

• Previous industry or merchant experience is preferable.
• Face-to-face customer service/sales environment experience.
• Excellent communication skills and confidence interacting with customers.
• Be a team player willing to take on a diverse role to ensure the branch runs smoothly.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Keenness to learn with a positive and enthusiastic attitude.

Responsibilities

• Assisting the Branch Manager with day-to-day running and operations within the small branch.
• Supervise and support branch staff, providing guidance, training and performance feedback.
• Serving customers on the trade counter, offering advice and product knowledge.
• Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships.
• Building rapport with customers & suppliers, responding to queries and processing sales.
• General warehouse duties including goods in & out, picking and packing customer orders.

Skills

Customer service

Sales

Team leadership

Job description

Plumb Centre in Gainsborough is seeking a Branch Supervisor on a 6 month fixed term contract to support the Branch Manager with daily operations, supervise staff and guide customer service on the trade counter.

The role is full-time, 40 hours per week, Monday to Friday 07:30-17:00 and Saturday on rota 08:00-12:00, with potential for permanent appointment and a competitive salary plus bonus and benefits.