Branch Supervisor

wolseleyuk; Gainsborough CP; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Annual leave increasing with service

Pension scheme (matched up to 9%)

Bonus potential

Enhanced maternity/adoption leave

Discounts (online and high street)

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre in Gainsborough seeks a Branch Supervisor on a 6 month fixed-term contract. You will assist the Branch Manager, supervise staff, and serve customers on the trade counter, while building strong relationships with customers and suppliers.

In this role you will also manage day-to-day branch operations, participate in warehouse duties, and contribute to achieving sales targets. The position offers a competitive salary plus benefits and a potential to go permanent.

Qualifications

• Previous industry or merchant experience is preferable
• Face-to-face customer service/sales experience
• Excellent communication skills
• Team player who can take on a diverse branch role
• Willingness to step up to run the branch in the Branch Manager's absence
• Keenness to learn with a positive attitude

Responsibilities

• Assist the Branch Manager with daily running and branch operations
• Supervise and support branch staff with guidance and performance feedback
• Serve customers at the trade counter with product knowledge and advice
• Proactively engage with new and existing customers to maximise sales and build relationships
• Build rapport with customers and suppliers and handle queries
• Carry out general warehouse duties including goods in/out, picking and packing

Skills

Face-to-face customer service

Sales experience

Excellent communication

Team player

Willingness to lead

Learn quickly

Job description

Salary:

Competitive Salary + Bonus + Excellent Benefits

Branch Supervisor (6 month fixed term) - Gainsborough - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including:

• Annual leave (increasing with length of service)


• a generous pension scheme (matched up to 9%)


• potential to earn bonuses


• enhanced maternity / adoption leave


• access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Gainsborough you'll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within this small branch.


• Supervise and support branch staff, providing guidance, training, and performance feedback.


• Serving customers on the trade counter, offering advice and product knowledge.


• Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships


• Building rapport with customers & suppliers, responding to any queries and processing sales.


• General warehouse duties including, goods in & out, picking and packing customer orders.

This is a full-time, temporary role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm. There is a potential for the role to be made permanent.

And here's what we'd like you to have:

• Previous industry or merchant experience is preferable


• Prior experience in a Face to Face customer service/sales environment


• Excellent communication skills and confidence interacting with customers


• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly


• Willingness to step up to run the branch in the Branch Managers absence


• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic