Branch Supervisor

Wolseley Group; Gainsborough CP; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual leave increasing with service

Pension scheme (matched up to 9%)

Bonuses

Healthcare access

Cycle to Work scheme

Discounts on online and high street

Job summary

Plumb Centre in Gainsborough is seeking a Branch Supervisor for a 6 month fixed term based at our Gainsborough branch. You will assist the Branch Manager with daily operations, supervise staff, and guarantee excellent customer service on the trade counter.

The role involves proactive sales, strong product knowledge, and the ability to build relationships with customers and suppliers. 40 hours weekly, with Saturdays on a rota, potential for permanency.

Qualifications

• Face to face customer service experience required.
• Strong communication and product knowledge skills.
• Ability to build relationships with customers and suppliers.

Responsibilities

• Assist Branch Manager with daily operations.
• Supervise and train branch staff; provide feedback.
• Serve customers at trade counter and advise on products.
• Engage with customers to maximise sales and deepen relationships.
• Handle goods in, picking and packing; support warehouse duties.
• Step in to run the branch in Manager's absence.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS / counter sales

Job description

## Branch SupervisorApply: Gainsborough: Full time: Posted Today: JR116611**Salary:****Competitive Salary + Bonus + Excellent Benefits** **Branch Supervisor (6 month fixed term) - Gainsborough - Plumb Centre** **So, who are we?** We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. **Also, did we mention?** In addition to the competitive salary there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a **Branch Supervisor** based in **Gainsborough** you’ll be responsible for: * Assisting the Branch Manager with the day to day running and operations within this small branch.* Supervise and support branch staff, providing guidance, training, and performance feedback.* Serving customers on the trade counter, offering advice and product knowledge.* Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships* Building rapport with customers & suppliers, responding to any queries and processing sales.* General warehouse duties including, goods in & out, picking and packing customer orders. This is a full-time, temporary role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm. There is a potential for the role to be made permanent. **And here’s what we’d like you to have:*** Previous industry or merchant experience is preferable* Prior experience in a Face to Face customer service/sales environment* Excellent communication skills and confidence interacting with customers* To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly* Willingness to step up to run the branch in the Branch Managers absence* Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic **We look forward to receiving your application!**