Branch Supervisor

Wolseley Group; Wakefield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonus

Staff discounts

Healthcare

Job summary

Plumb Centre, part of the Wolseley Group, invites applications for a Branch Supervisor in Wakefield. You will support the Branch Manager, supervise colleagues, assist customers at the trade counter, and help develop the customer base while ensuring smooth branch operations.

The role is full-time, 40 hours per week, with a salary of £28,000 plus bonus and benefits such as a pension, annual leave, and staff discounts.

Qualifications

• A Full Driving Licence is essential.
• Prior experience as a Supervisor within a Face to Face sales environment is essential.
• Previous industry or merchant experience is preferable.

Responsibilities

• Assist the Branch Manager with day-to-day running of the branch and act in their absence.
• Supervise and support colleagues with training and performance feedback to hit targets.
• Serve customers at the trade counter with product knowledge and advice.
• Develop the customer base, retention, satisfaction, and product range.
• Identify opportunities to improve profits and build rapport with suppliers.
• Execute general warehouse duties including goods in & out, picking and packing.

Skills

Full driving licence

Face to face sales

Team player

Willingness to step up

Job description

Salary:

£28,000 + Bonus + Excellent Benefits

Branch Supervisor - Wakefield (WF2 7BT) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including…

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Branch Supervisor based in Wakefield, you’ll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am- 5.00pm and 1 Saturday a month 08.00am - 12.00pm.

And here’s what we’d like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic