Branch Supervisor

Wolseley UK Limited; Swindon; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonus potential

Enhanced maternity/adoption leave

Discounts (online and high street)

Healthcare (free access)

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is hiring a Branch Supervisor in Swindon. You will support the Branch Manager, supervise staff, assist customers at the trade counter, and drive local deliveries with a 3.5T van. The role includes stock handling and ensuring branch targets are met.

We offer a competitive salary, bonus potential, and a comprehensive benefits package as part of Wolseley UK. This full-time position runs Monday to Friday with Saturday rota shifts.

Qualifications

• Full driving licence is essential.
• Experience as a supervisor in a face-to-face sales environment is essential.
• Proven supervisory ability to guide and train staff.
• Willingness to step up to run the branch in the manager's absence.

Responsibilities

• Assist Branch Manager with daily operations and take charge in their absence.
• Supervise and support colleagues, provide guidance and feedback.
• Assist customers at the trade counter with product knowledge and service.
• Develop and retain customers, improve satisfaction and sales mix.
• Identify opportunities to improve profits and supplier rapport.
• Perform general warehouse duties including goods in/out, picking and packing.

Skills

Driving licence

Supervisor experience

Face-to-face sales

Team player

Outbound calls

Positive attitude

Job description

Salary: Competitive Salary + Bonus + Excellent Benefits Branch Supervisor - Swindon (SN2 8QF) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Benefits

• Annual leave (increasing with length of service)
• a generous pension scheme (matched up to 9%)
• potential to earn bonuses
• enhanced maternity / adoption leave
• access to a great range of online and high street discounts
• free access to healthcare
• our popular YuLife app
• our Cycle to Work scheme
• and more!

Key Responsibilities

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures
• Driving 3.5T van making deliveries to customers in the local area

This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm and Saturday on a rota basis 08.00am - 12.00pm.

Essential Qualifications

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.