Branch Supervisor

Wolseley UK Limited; Wakefield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave increases with length of

Pension scheme (matched up to 9%)

Bonuses

Healthcare

YuLife app

Cycle to Work

Discounts

Job summary

Wolseley UK Limited’s Plumb Centre in Wakefield is hiring a Branch Supervisor to lead daily operations and supervise staff at the branch.

You will serve customers at the trade counter, develop the customer base, and work with suppliers to improve profitability while ensuring compliance with policies. The role is full-time, Monday–Friday with one Saturday per month and a salary of £28,000 plus bonuses and benefits.

Qualifications

• Full driving licence is essential.
• Previous merchant/branch experience preferred.
• Experience as a supervisor in a face-to-face sales environment is essential.
• Willingness to run the branch in the manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player with a can-do attitude and diverse branch responsibilities.

Responsibilities

• Assist the Branch Manager with day-to-day branch operations.
• Supervise and support colleagues, providing guidance and feedback to hit targets.
• Serve customers at the trade counter with product knowledge and advice.
• Develop the customer base and improve retention and satisfaction.
• Identify ways to improve profits and build supplier relationships.
• Handle general warehouse duties (goods in/out, picking/packing).
• Ensure policy and procedural compliance at all times.

Skills

Full Driving Licence

Face-to-face sales experience

Branch supervision

Outbound sales calls

Team player

Willingness to step up

Job description

Salary & Position

Salary: £28,000 + Bonus + Excellent Benefits Branch Supervisor - Wakefield (WF2 7BT) - Plumb Centre

About Us

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary there are also benefits on tap - including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a Branch Supervisor based in Wakefield, you’ll be responsible for:

Responsibilities

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

Working Hours & Schedule

This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am- 5.00pm and 1 Saturday a month 08.00am - 12.00pm.

Requirements

And here’s what we’d like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic

Why Join Us

Wolseley UK is the country’s largest plumbing, heating and cooling trade specialist merchant and we aim to be the first choice specialist merchant for trade customers. We supply 180,000 different products to over 100,000 customers every year. Join us and you’ll be part of a team that gets the right products to customers at the right price, in the right place, and at the right time. You’ll also enjoy extensive training and an award-winning pension and great rewards package. And, as part of the world’s largest specialist distributer of plumbing and heating products, you’ll have access to a wide variety of career opportunities.