Branch Supervisor

Wolseley; Ludlow; Remote; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonuses

Healthcare access

Cycle to Work

Job summary

Plumb Centre in Ludlow is hiring a Branch Supervisor to support day-to-day branch operations and lead a team on the trade counter. You will supervise staff, assist customers with product questions, and help grow the customer base while ensuring smooth warehouse operations and timely local deliveries.

The role runs 40 hours per week, Mon-Fri, with a 07.30am - 5.00pm schedule. A full driving licence is essential, and prior supervisory experience in a trade environment is highly valued.

Qualifications

• Full Driving Licence is essential.
• Previous experience as a Supervisor within a face-to-face sales environment is essential.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Comfortable making outbound sales calls to gain new business.

Responsibilities

• Assist the Branch Manager with day-to-day running and operations in the branch.
• Supervise and support colleagues with guidance, training and performance feedback.
• Serve customers on the trade counter, advising on products and knowledge.
• Develop the customer base, improve retention and satisfaction, and optimise product range.
• Identify ways to improve profits and build rapport with suppliers.
• General warehouse duties including goods in/out, picking and packing; heavy stock handling.
• Drive a 3.5T van to deliver to customers in the local area.

Skills

Branch supervision

Customer service

Sales calls

Team collaboration

Job description

Branch Supervisor### Branch SupervisorApply: Ludlow: Full time: Posted Today: JR116796**Salary:****£28,500 + Bonus + Excellent Benefits** **Branch Supervisor - Ludlow (SY8 1XF) - Plumb Centre** **So, who are we?** We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. **Also, did we mention?** In addition to the competitive salary there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a **Branch Supervisor** based in **Ludlow,** you’ll be responsible for: * Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available* Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals* Serving customers on the trade counter, offering advice and product knowledge* Develop the customer base, improve retention, satisfaction, product mix and range* Identify and recommend ways to improve profits* Building rapport with suppliers* General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)* Ensure compliance with policies and procedures* Driving 3.5T van making deliveries to customers in the local area This is a full-time, permanent role working 40 hours per week Monday to Friday between 07.30am - 5.00pm. **And here’s what we’d like you to have to be a successful Branch Supervisor.** * A Full Driving Licence is essential* Previous industry or merchant experience is preferable* Prior experience as a Supervisor within a Face to Face sales environment is essential* Willingness to step up to run the branch in the Branch Managers absence* Someone who is comfortable making outbound sales calls to customers to gain new business* To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly* Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic **We look forward to receiving your application!**### About UsThe Wolseley Group is a leading plumbing, heating, cooling and infrastructure trade specialist merchant, which employs over 5,500 people across the UK and Ireland, spanning 10 brands. Through our offices in Warwick and Ripon, our three distribution centres and our network of over 550 branches, our people work together to provide exceptional service to our customers every day. *We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.*