Branch Supervisor

Wolseley UK; Wakefield; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension matched up to 9%

Bonus

Healthcare access

YuLife app

Cycle to Work scheme

Employee discounts

Job summary

Wolseley UK, via Plumb Centre, is seeking a Branch Supervisor in Wakefield. You will support the Branch Manager, supervise staff, assist customers on the trade counter, and help grow the customer base while ensuring smooth branch operations.

The role involves warehouse duties, product knowledge sharing, and maintaining high standards of service. A full driving licence is essential, with a 40-hour work week including occasional Saturday hours.

Qualifications

• Full driving licence is essential.
• Previous supervisory experience in a face-to-face sales environment is essential.
• Experience in the merchant/building trade sector is preferable.
• Willingness to step up to run the branch in the Branch Manager's absence.
• Comfortable making outbound sales calls to gain new business.
• Team player with a flexible, can-do attitude.

Responsibilities

• Assist the Branch Manager with day-to-day operations and take charge in their absence.
• Supervise and support colleagues, providing guidance and feedback to hit targets.
• Serve customers on the trade counter with product knowledge.
• Develop the customer base, improve retention and satisfaction.
• Identify ways to improve profits and build rapport with suppliers.
• Handle warehouse tasks including goods in/out, picking and packing.
• Ensure compliance with policies and procedures.

Skills

Driving licence

Supervisory experience

Face-to-face sales

Team player

Willingness to step up

Outbound sales calls

Customer service

Job description

Salary: £28,000 + Bonus + Excellent Benefits

• Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
• We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Branch Supervisor - Wakefield (WF2 7BT) - Plumb Centre

So, who are we? We are Plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap - including...

Branch Supervisor based in Wakefield, you'll be responsible for:

• Assisting the Branch Manager with the day to day running and operations within the branch and take charge when they are not available
• Supervise and support colleagues, providing guidance, training, and performance feedback to achieve targets and goals
• Serving customers on the trade counter, offering advice and product knowledge
• Develop the customer base, improve retention, satisfaction, product mix and range
• Identify and recommend ways to improve profits
• Building rapport with suppliers
• General warehouse duties including, goods in & out, picking and packing customer orders (this will involve manual handling heavy stock i.e., toilets, sinks, boilers and radiators)
• Ensure compliance with policies and procedures

This is a full-time, permanent role working 40 hours per week Monday to Friday 08.00am- 5.00pm and 1 Saturday a month 08.00am - 12.00pm.

And here's what we'd like you to have to be a successful Branch Supervisor.

• A Full Driving Licence is essential
• Previous industry or merchant experience is preferable
• Prior experience as a Supervisor within a Face to Face sales environment is essential
• Willingness to step up to run the branch in the Branch Managers absence
• Someone who is comfortable making outbound sales calls to customers to gain new business
• To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
• Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic