Branch Personal Banker: Elevate Customer Banking

NatWest Group; Uxbridge; Hybrid; GBP 28,000; Full time

Job summary

A leading banking institution in Uxbridge is looking for a Customer Service, Personal Banker to provide exceptional support to branch customers, assisting them with their financial goals. The role includes proactive engagement with customers, fulfilling banking requests, and enhancing their banking experience. Candidates should have strong communication skills, attention to detail, and the ability to work under pressure. The position offers a competitive salary of £27,585 with numerous benefits and flexible working hours.

Benefits

Flexible reward programme

Generous holiday entitlement

Monthly retirement fund contribution

Qualifications

• Motivated to develop career and customer-centric.
• Need for strong communication to explain products and procedures.
• Passion for customer service is essential.

Responsibilities

• Provide outstanding service as the first point of contact for customers.
• Complete general banking requests like payments and transfers.
• Help customers understand various banking options and services.
• Collaborate with teams to enhance customer experience.

Skills

Motivated

Strong communication skills

Attention to detail

Ability to thrive under pressure

Strong interpersonal skills

Job description

A leading banking institution in Uxbridge is looking for a Customer Service, Personal Banker to provide exceptional support to branch customers, assisting them with their financial goals. The role includes proactive engagement with customers, fulfilling banking requests, and enhancing their banking experience. Candidates should have strong communication skills, attention to detail, and the ability to work under pressure. The position offers a competitive salary of £27,585 with numerous benefits and flexible working hours.