Branch Manager - Optics & Hearing Care Leader

SCRIVENS LTD; Ascott-under-Wychwood; Vor Ort; GBP 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive salary with incentives

Ongoing training and progression

Staff discounts

Pension scheme

28 days annual leave incl bank helpers

Staff discount scheme

Family-run company culture

Zusammenfassung

Scrivens Opticians & Hearing Care is seeking a Branch Manager in the UK to lead a dedicated team and deliver outstanding customer service in eye and hearing care.

You will drive branch performance, manage operations, oversee training and compliance, and foster community relationships, while maintaining high professional standards. We offer a competitive salary with incentives, ongoing training, pension, staff discounts and 28 days leave (pro-rata).

Qualifikationen

• Experience leading a retail team.
• Excellent communication and customer service.
• Background in optics, audiology or healthcare preferred.
• Knowledge of POS systems and basic IT skills.
• Strong organisational and problem-solving abilities.

Aufgaben

• Lead and motivate team to deliver outstanding service.
• Manage branch operations and drive sales targets.
• Oversee staff training, coaching and performance management.
• Ensure customers receive expert eye and hearing care.
• Oversee stock management, compliance and daily ops.
• Collaborate with optometrists and audiologists for clinical excellence.
• Engage with the local community to promote the branch.
• Maintain compliance with company policies and health and safety standards.

Kenntnisse

Leadership

People management

Customer service

Communication

Tools

POS systems

Jobbeschreibung

Scrivens Opticians & Hearing Care is seeking a Branch Manager in the UK to lead a dedicated team and deliver outstanding customer service in eye and hearing care.

You will drive branch performance, manage operations, oversee training and compliance, and foster community relationships, while maintaining high professional standards. We offer a competitive salary with incentives, ongoing training, pension, staff discounts and 28 days leave (pro-rata).