Branch Manager: Lettings Growth & People Leader

Linley and Simpson; Ilkley; On-site; GBP 30,000 - 52,000; Full time

Benefits offered by this job

Discounts for retailers

Wellbeing centre resources

Counselling support

Annual leave purchase

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Pension scheme

Qualifications funding

Team socials

Job summary

Linley and Simpson in Ilkley is seeking a Branch Manager to lead daily operations, drive profitability, and grow market share within the local lettings market. You will ensure outstanding client service, manage a team, and align with business targets.

The role offers a structured 4-day workweek with clear targets, a base salary plus potential OTE, and development opportunities including ARLA CeLaP qualifications.

Qualifications

• Excellent people management skills.
• Experience of working successfully in a targeted lettings environment and managing a branch.
• Driving licence.
• Problem solving skills.
• Excellent customer service skills.

Responsibilities

• Accountable for overall branch performance and profitability in line with business plan.
• Actively ensures growth of market share in branch area, year on year, whilst continually meeting all branch and personal targets.
• Accountable for the branch delivering exceptional service to clients.
• Motivates and develops their team and creates a ‘great place to work’ culture whilst ensuring all staff aware of and achieve branch targets.
• Acquires and maintains leading market share with a significant margin.
• Carries out meaningful performance reviews, one to ones, return to work interviews with their team.
• Hold structured, motivational team meetings that inspire their team.
• Supports the Lettings & Investment Manager’s lettings business in line with the business plan.
• Successfully manages and resolves branch complaints which have been escalated.
• Ensure cross selling of our services throughout the company by referring potential business to different departments.
• Commenced qualification study/gained ARLA or CeLAP qualification or willingness to attain.

Skills

Excellent people management

Targeted lettings experience

Driving licence

Problem solving

Excellent customer service

Education

ARLA CeLaP qualification

Job description

Linley and Simpson in Ilkley is seeking a Branch Manager to lead daily operations, drive profitability, and grow market share within the local lettings market. You will ensure outstanding client service, manage a team, and align with business targets.

The role offers a structured 4-day workweek with clear targets, a base salary plus potential OTE, and development opportunities including ARLA CeLaP qualifications.