Branch Manager - Commercial Insurance

The People Pod; Greater Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading commercial insurance provider in Greater Manchester is seeking a Branch Manager to oversee daily operations and lead a dedicated team. The ideal candidate will have proven experience in Commercial Insurance management and a deep understanding of various insurance lines, especially Liability Insurance. Excellent organizational skills and a commitment to maintaining strong client relationships are essential. Join us to provide honest, personal insurance solutions that clients can rely on.

Qualifications

• Proven experience in Commercial Insurance as a Manager.
• In-depth insurance knowledge across all commercial lines.
• Strong expertise with SME and Mid-Market clients.

Responsibilities

• Take charge of day-to-day branch operations.
• Lead, support, and develop the branch team.
• Oversee budgets and monitor performance metrics.
• Maintain relationships with commercial clients.
• Identify opportunities for process improvements.
• Uphold commitment to client-first service.

Skills

Leadership

Communication

Organizational skills

Client relationship management

Job description

Job Title: Branch Manager - Commercial Insurance
Location: Sale, Greater Manchester
Salary: Competitive based on experience

The Company

We’re a working with a leading Commercial Insurance provider that believes in offering more than just policies – they deliver clear, tailored Non‑Standard Insurance Solutions with a human touch. Their clients value being able to speak directly with a real person, get straightforward advice, and feel fully supported throughout the process.

The Role

As Branch Manager you will:

• Take charge of day‑to‑day branch operations, ensuring everything runs smoothly, efficiently, and in line with industry regulations.
• Lead, support, and develop our branch team, helping them deliver the same friendly, dependable service we are known for.
• Oversee budgets, monitor performance metrics, and ensure the branch meets financial and operational goals.
• Maintain and build relationships with commercial clients and insurance partners, making sure clients always feel understood and well looked after.
• Identify opportunities to improve processes and services, helping the branch stand out for responsiveness and quality.
• Uphold commitment to honesty, clarity, and approachability, always putting clients first.

About You

• Proven experience in Commercial Insurance as a Manager either running a branch, office, or team.
• In‑depth insurance knowledge across all commercial lines, ideally with a strong background in Liability Insurance.
• Expertise of working with SME and Mid‑Market clients.
• Organised, reliable, and great at managing people and priorities.
• Strong communication skills, able to explain insurance, regulations, and options clearly to both your team and clients.
• Committed to compliance, best practices, and building trust with clients and partners.
• Proactive and ready to lead a team that treats customers as people, not just policies.

If this sounds like you, we’d love to hear from you. Join us and help lead a branch that delivers honest, personal commercial insurance solutions that clients can truly rely on.