Branch Manager

Octane Recruitment; West Bridgford; On-site; GBP 44,000 - 52,000; Full time

Job summary

A well-established automotive business in West Bridgford is seeking a Branch Manager to oversee operations, lead a motivated team, and ensure excellent customer service. The role offers a competitive salary of £37,500 with an OTE of around £48,000, including a profit share. Candidates should have experience in an automotive workshop, strong leadership skills, and the ability to thrive in a fast-paced environment. Opportunities for progression within a supportive culture are available.

Benefits

10% profit share

Pension scheme

Staff discounts

Loyalty rewards

Employee referral incentives

Regular company social events

Clear opportunities for progression

Qualifications

• Experience in an automotive workshop environment, ideally in a supervisory or management role.
• Strong leadership and organisational skills.
• Excellent communication and customer service abilities.

Responsibilities

• Oversee the daily running of the service desk and workshop.
• Lead, support, and motivate both the workshop and front-of-house teams.
• Monitor workshop performance and identify opportunities to improve efficiency.

Skills

Leadership skills

Organisational skills

Communication skills

Customer service abilities

IT skills

Job description

Branch Manager - Nottingham

37,500 + 10% Profit Share (OTE £48,000)

Are you an experienced leader from the automotive world looking for your next challenge? This Branch Manager role offers autonomy, progression, and the chance to shape the success of a busy, well‑established site.

You’ll be joining a respected, long‑running automotive business that prides itself on developing its people. As Branch Manager, you’ll take ownership of day‑to‑day operations, lead a motivated team, and ensure customers receive a first‑class experience. This is a hands‑on leadership role where your decisions genuinely influence performance and customer satisfaction.

Working Hours

• Monday to Friday: 08:30 – 17:30
• Alternate Saturdays: 08:30 – 13:00
• No Sundays or Bank Holidays

What’s on Offer

• £37,500 basic salary (flexible depending on experience)
• 10% profit share bonus – realistic OTE around £48,000
• Pension scheme
• Staff discounts on servicing, MOTs, and repairs
• Loyalty and long‑service rewards
• Employee referral incentives
• Regular company social events
• Clear opportunities for progression within a growing organisation
• Supportive, inclusive working culture

What You’ll Be Doing

• Oversee the daily running of the service desk and workshop
• Lead, support, and motivate both the workshop and front‑of‑house teams
• Allocate workloads to technicians and ensure deadlines are met
• Monitor workshop performance and identify opportunities to improve efficiency
• Communicate clearly with customers about repairs, costs, and authorisations
• Manage parts ordering and stock control within the system
• Handle customer queries and complaints professionally
• Maintain high standards of safety, service, and operational excellence

What You’ll Bring

• Experience in an automotive workshop environment, ideally in a supervisory or management role
• Strong leadership and organisational skills
• Excellent communication and customer service abilities
• Confident IT skills and the ability to manage admin processes
• Ability to thrive in a fast‑paced environment
• Understanding of workshop health & safety requirements