Branch Customer Growth & Experience Advisor

jobs.jerseyeveningpost.com-job boards; United Kingdom, United Kingdom; On-site; GBP 21,000 - 27,000; Full time

Job summary

HSBC is seeking a Customer Service Advisor to join our branch network. You will be customer-facing, focused on generating revenue by meeting needs and guiding customers to the most appropriate HSBC channels.

You will engage customers on branch entry, identify needs, acquire new-to-bank customers, and deliver service excellence through high-quality experiences.

Successful candidates will have strong communication skills and the ability to build lasting connections with customers.

Qualifications

• Clear communication and ability to engage in effective conversations to build connections with customers.

Responsibilities

• Engage customers on branch entry and identify needs.
• Acquire new-to-bank customers.
• Deliver service excellence and a high-quality customer experience.

Skills

Communication skills

Customer engagement

Job description

HSBC is seeking a Customer Service Advisor to join our branch network. You will be customer-facing, focused on generating revenue by meeting needs and guiding customers to the most appropriate HSBC channels.

You will engage customers on branch entry, identify needs, acquire new-to-bank customers, and deliver service excellence through high-quality experiences.

Successful candidates will have strong communication skills and the ability to build lasting connections with customers.