Branch Banking Customer Advisor

Nationwide; Biggleswade; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading financial service provider is seeking a Customer Representative in Biggleswade. You will provide exceptional service by managing customer transactions and addressing inquiries across various channels, including in-person and via digital platforms. This role is full-time, requiring a commitment to excellent customer care and adaptability in communication. Competitive benefits such as private medical insurance and performance-related bonuses are included, supporting a culture of development and community engagement.

Benefits

Private medical insurance

Performance related bonus

Career development opportunities

Pension scheme

Paid volunteering days

Qualifications

• Must have a customer-first attitude and be willing to support client needs.
• Comfortable handling transactions and answering customer queries.
• Ability to adapt communication style to diverse customer needs.

Responsibilities

• Provide exceptional service across all channels to customers.
• Handle transactions on the till and support product applications.
• Educate customers on digital services available.

Skills

Customer service

Digital literacy

Communication

Job description

A leading financial service provider is seeking a Customer Representative in Biggleswade. You will provide exceptional service by managing customer transactions and addressing inquiries across various channels, including in-person and via digital platforms. This role is full-time, requiring a commitment to excellent customer care and adaptability in communication. Competitive benefits such as private medical insurance and performance-related bonuses are included, supporting a culture of development and community engagement.