Box Office Manager

Box; Greater London; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading documentary festival in Greater London is seeking a part-time Box Office Manager to oversee ticketing and front of house operations. This role involves managing a team, ensuring efficient services, and monitoring sales processes to maximize ticket availability. The position is fixed-term, from February 23rd to June 18th, 2026. Candidates should have experience in box office management and excellent communication skills to collaborate with various stakeholders.

Qualifications

• Experience in managing a team and box office operations is essential.
• Excellent communication skills for collaboration with internal and external partners.
• Ability to handle issues professionally and timely during festival operations.

Responsibilities

• Manage the planning and delivery of box office and ticketing activities.
• Oversee the Box Office team and ensure efficient services for visitors.
• Monitor and report on sales and adjust allocations to maximize availability.

Job description

Sheffield DocFest is the UK’s leading documentary festival and one of the world’s most influential markets for documentary projects.

Sheffield DocFest champions and presents the full breadth of documentary form – film, television, immersive and art – in the vibrant city of Sheffield each June. We offer makers and audiences a place for inspiration, debate, development, learning and challenge. Our programming represents our core values – creativity, empathy, freedom, inclusivity and internationalism.

About the role

The Box Office Manager is responsible for the planning and delivery of all aspects of the festival box office, ticketing system and front of house activities. This involves working with multiple internal departments and external venues to ensure excellent communications and processes, as well as the configuration of the festival ticketing environment in readiness for the festival programme launch.

Managing the Box Office team and wider temporary festival front of house team, this role will oversee excellent and efficient services to maximise sales and provide a seamless customer journey to public and industry visitors alike, both in advance of and during the festival, making sure operations run effectively and any issues that may arise are handled in a professional and timely manner. In addition this role must monitor and report on sales and ticket allocations with a view to adjusting allocations when necessary in order to maximise ticket availability and sales.

This is a part‑time role for three days per week, offered on a fixed‑term contract from 23rd February to 18th June 2026.

Full details and apply

To download the Sheffield DocFest recruitment pack and the job description for this role, visit their website .

The closing date for this position is 23/01/2026 at 09:00