Bookings Coordinator

SER (Staffing) Limited; Corby; On-site; GBP 27,000 - 30,000; Full time

Job summary

SER-IN in Corby is seeking a diligent Bookings Coordinator to manage daily bookings for field engineers. This role focuses on efficient scheduling, clear communication, and proactive problem-solving in a busy environment.

Working hours are Monday to Friday, 8:30am–5:00pm, with 20 days of annual leave plus Bank Holidays. A vehicle technology sector setting offers steady admin and coordination responsibilities within a trusted team.

Qualifications

• Experience in scheduling, bookings, logistics, administration or coordination is beneficial.
• Highly organized and able to manage multiple tasks.
• Confident communicating over the phone and via email.
• Comfortable in a fast-paced environment.

Responsibilities

• Schedule and coordinate installation/service jobs for field engineers.
• Manage around 20–25 bookings per day.
• Liaise with engineers to optimise scheduling.
• Reschedule appointments when plans change.
• Communicate with customers and other parties about bookings.
• Ensure engineers have correct information and support.
• Keep booking data accurate and up to date.
• Manage schedule changes throughout the day.
• Resolve scheduling issues using initiative and common sense.
• Support wider team with general admin and coordination tasks.
• Take on additional responsibilities as required.

Skills

Scheduling

Bookings

Administration

Coordination

Communication

Job description

Bookings Coordinator / Job Scheduler
Corby
£27,000 - £30,000 DOE
Monday - Friday, 8:30am - 5:00pm. 20 days + Bank Holidays. Employment owned trust

We are currently recruiting for a Bookings Coordinator / Job Scheduler to join an established business operating within the vehicle technology sector.

This is a great opportunity for someone who is organised, confident communicating with people and has good common sense, with previous scheduling, bookings, administration or coordination experience being advantageous but not essential.

The Role

You will be responsible for coordinating and scheduling daily bookings for a team of field-based engineers, ensuring jobs are arranged efficiently and that engineers have everything they need to complete their work.

You will typically deal with around 20-25 bookings per day, so the role will suit somebody who is comfortable working in a busy environment, managing multiple priorities and reacting quickly when plans change.

Key Responsibilities

• Scheduling and coordinating installation/service jobs for field engineers
• Managing approximately 20-25 bookings per day
• Liaising with engineers to ensure jobs are scheduled efficiently
• Rescheduling appointments where jobs are cancelled, postponed or rearranged
• Communicating with customers and other relevant parties regarding bookings
• Ensuring engineers have the correct information and support required for their jobs
• Keeping booking and scheduling information accurate and up to date
• Managing changes to the schedule throughout the day
• Dealing with queries and resolving scheduling issues using initiative and common sense
• Supporting the wider team with general administration and coordination duties
• Taking on additional responsibilities as required

About You

Previous experience within scheduling, bookings, logistics, administration, customer service or coordination would be beneficial, but full industry experience is not required.

We're particularly interested in people who are:

• Highly organised and able to manage multiple tasks
• Confident communicating over the phone and via email
• Comfortable working in a fast-paced environment
• Good at problem solving and using initiative
• Able to remain calm when plans change
• Computer literate with good attention to detail
• Reliable and proactive
• A good team player with a practical, common-sense approach

SER-IN

SER-IN