Bookings Coordinator

SER Limited; Corby; On-site; GBP 27,000 - 30,000; Full time

Job summary

SER Limited in Corby is seeking a proactive Bookings Coordinator / Job Scheduler to manage daily bookings for field engineers. This role involves coordinating 20–25 bookings per day, ensuring engineers have what they need to complete jobs, and adapting plans quickly as priorities shift.

Ideal candidates are organized, capable of communicating by phone and email, and comfortable working in a busy environment. Full-time role with a Monday–Friday schedule and 27k–30k DOE.

Qualifications

• Experience in scheduling, bookings, logistics, administration or coordination advantageous.

Responsibilities

• Scheduling and coordinating installation/service jobs for field engineers
• Managing approximately 20-25 bookings per day
• Liaising with engineers to ensure jobs are scheduled efficiently
• Rescheduling appointments where jobs are cancelled, postponed or rearranged
• Communicating with customers and other relevant parties regarding bookings
• Ensuring engineers have the correct information and support required for their jobs
• Keeping booking and scheduling information accurate and up to date
• Managing changes to the schedule throughout the day
• Dealing with queries and resolving scheduling issues using initiative and common sense
• Supporting the wider team with general administration and coordination duties
• Taking on additional responsibilities as required

Skills

Scheduling

Bookings

Administration

Coordination

Communication

Problem solving

Attention to detail

Tools

MS Office

Job description

Bookings Coordinator / Job Scheduler
Corby
£27,000 - £30,000 DOE
Monday - Friday, 8:30am - 5:00pm. 20 days + Bank Holidays. Employment owned trust

We are currently recruiting for a Bookings Coordinator / Job Scheduler to join an established business operating within the vehicle technology sector.

This is a great opportunity for someone who is organised, confident communicating with people and has good common sense, with previous scheduling, bookings, administration or coordination experience being advantageous but not essential.

The Role

You will be responsible for coordinating and scheduling daily bookings for a team of field-based engineers, ensuring jobs are arranged efficiently and that engineers have everything they need to complete their work.

You will typically deal with around 20-25 bookings per day, so the role will suit somebody who is comfortable working in a busy environment, managing multiple priorities and reacting quickly when plans change.

Key Responsibilities

• Scheduling and coordinating installation/service jobs for field engineers
• Managing approximately 20-25 bookings per day
• Liaising with engineers to ensure jobs are scheduled efficiently
• Rescheduling appointments where jobs are cancelled, postponed or rearranged
• Communicating with customers and other relevant parties regarding bookings
• Ensuring engineers have the correct information and support required for their jobs
• Keeping booking and scheduling information accurate and up to date
• Managing changes to the schedule throughout the day
• Dealing with queries and resolving scheduling issues using initiative and common sense
• Supporting the wider team with general administration and coordination duties
• Taking on additional responsibilities as required

About You

Previous experience within scheduling, bookings, logistics, administration, customer service or coordination would be beneficial, but full industry experience is not required.

We're particularly interested in people who are:

• Highly organised and able to manage multiple tasks
• Confident communicating over the phone and via email
• Comfortable working in a fast-paced environment
• Good at problem solving and using initiative
• Able to remain calm when plans change
• Computer literate with good attention to detail
• Reliable and proactive
• A good team player with a practical, common-sense approach

SER-IN

SER-IN