Bodyshop Manager

Auto Skills UK; Bury St Edmunds; On-site; GBP 65,000; Full time

Job summary

A leading automotive staffing firm is seeking a Bodyshop Manager in Bury St Edmunds to oversee daily operations, ensuring excellent customer service and profitability. The ideal candidate will possess strong leadership and communication skills, along with managerial experience in a bodyshop environment. This role offers a salary expectation of OTE £65,000. Candidates with a strong organizational background and a flexible attitude will excel.

Qualifications

• Proven track record in managing a Bodyshop environment.
• Demonstrated ability to lead and train staff effectively.
• Strong attention to detail in customer service management.

Responsibilities

• Oversee all activities at the repair centre.
• Engage with team members to agree on output targets.
• Monitor and resolve customer complaints swiftly.
• Ensure all health and safety regulations are followed.
• Prepare accurate data for reporting.
• Identify and promote new business opportunities.

Skills

Strong organisational skills

Flexible work attitude

Ability to effectively deliver site performance and profitable growth

Excellent leadership skills

Strong communication skills

Strong leadership qualities

Experience in Managerial position in a Bodyshop

Job description

Overview

Bodyshop Manager
Salary: OTE £65,000
Location: Bury St Edmunds

We are looking to recruit a Bodyshop Manager for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.

The successful candidate will be an outgoing Bodyshop Manager able to deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by proactive control of the customer experience, from initial booking into the final return of the vehicle.

Responsibilities

• Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
• Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
• Engaging all team members for managerial, supervisory and customer facing positions. Reviewing the performance and objectives of staff and developing a training plan.
• Personally, monitoring customer complaints and ensuring that they are resolved quickly and fairly.
• Ensuring that all Housekeeping and Health and Safety regulations/policies are adhered to by all members of the team.
• Preparing accurate data and statistics in line with weekly and monthly reporting requirements and contributing to regional meetings helping identify and promote new business opportunities.

Skills and Qualifications

• Strong organisational skills
• Flexible work attitude
• Ability to effectively deliver site performance and profitable growth
• Excellent leadership skills, technical expertise
• Strong communication skills for customer service and team communication
• Strong leadership qualities
• Experience in the Managerial position in a Bodyshop or similar environment

If you think you are a good fit for this Bodyshop Manager role, please contact Andy @ Auto Skills and state reference job number 52607.

As well as this Bodyshop Manager role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including: Bodyshop Manager, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Workshop Controller.