BMW Bodyshop Manager

Sytner Group; Leicester; Remote; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Company Car

Private Medical Insurance

Enhanced Pension

27 days holiday

Job summary

Sytner BMW Leicester is seeking a Bodyshop Manager to lead a high-performing team, driving productivity and exceptional customer outcomes. You will oversee the Bodyshop’s operations, work with internal and external customers, and ensure first-time-right delivery in a fast-paced automotive environment.

The role requires hands-on leadership in a busy workshop, with a focus on efficiency, people development, and excellent communication to maintain superb service levels. Weekend work may be involved.

Qualifications

• Experience managing a Bodyshop and handling Insurance claims in the motor industry.
• Audatex and VDA accreditation required; strong communication and telephone skills.

Skills

Bodyshop management

Audatex

VDA accreditation

Insurance claims

Communication skills

Tools

Audatex Enterprise

EMACS

Job description

About the role

An exciting and rare opportunity has arisen to join our fantastic team at Sytner BMW Leicester as a Bodyshop Manager. As Sytner Bodyshop Manager, you will lead a fantastic team in delighting our customers and getting it right the first time. You will be responsible for the productivity and efficiency of the Bodyshop department. You will also be handing and dealing with our customers both internal and external. Each of our dealerships boasts state-of-the-art facilities, equipment and technology in workshops, which are safe, friendly and clean. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Experience and understanding in all aspects of running a Bodyshop and Insurance claims are essential therefore you will already hold a similar position in the motor industry. This is a sales-focused role that would suit a forward-thinking, people orientated person, and you must be both Audatex and VDA accredited. You must have excellent communication skills and a good telephone manner as the majority of authorisations are negotiated over the telephone. Working knowledge of Audatex Enterprise and E.M.A.C.S. would be an advantage.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – 27 days plus bank holidays
• Company Car
• Industry-leading Maternity, Paternity and Adoption Pay
• Private Medical Insurance
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• Career Development
• Enhanced Pension Entitlement
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here.

Unsure? Read on…

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.