BMS Support Engineer

Crucial People Ltd; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Building Management Systems specialist in the UK is seeking a BMS Support Engineer to solve technical problems and build strong client relationships. The ideal candidate will perform preventative maintenance, conduct inspections, and document service activities. This role offers autonomy and technical challenges while contributing to energy-efficient solutions across various sectors. Join a collaborative culture with long-term career development opportunities in the North East.

Qualifications

• Experience with Building Management Systems (BMS).
• Strong problem-solving skills and technical knowledge.
• Ability to build client relationships.

Responsibilities

• Carry out preventative maintenance and diagnostics on BMS systems.
• Provide clear, concise reports from PPM visits.
• Keep schedules and trackers up to date.
• Complete small repairs and remedial works.
• Conduct routine inspections of equipment.
• Respond to customer callouts for system failures.
• Document all service activities and client interactions.

Job description

Are you a BMS Support Engineer who enjoys solving problems, building strong client relationships, and seeing the real-world impact of your work? This is an excellent opportunity to join one of the UK’s largest independent Building Management Systems specialists, delivering smart, energy-efficient solutions nationwide.

This organisation is recognised for its collaborative, employee‑owned culture, long‑term career development, and commitment to sustainability. Operating across commercial offices, healthcare, education, and complex infrastructure sites, the business partners with leading control system manufacturers and delivers projects that prioritise energy reduction, reliability, and performance.

Based in the North East, this role offers autonomy, technical challenge, and the backing of a highly experienced regional support function.

Key Responsibilities

• Carry out preventative maintenance and diagnostics on BMS systems in line with customer agreements
• Provide clear, concise reports from PPM visits to meet KPIs
• Keep schedules and trackers up to date for both internal teams and customers
• Complete small repairs and remedial works as needed
• Conduct routine inspections of equipment for reliability and performance
• Respond to customer callouts in the event of system failures
• Document all service activities, repairs, and client interactions professionally

What You’ll Bring

• Expe...