Block Manager

Confidential; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A property management firm in Greater London is seeking an experienced Block Manager to oversee leasing operations and ensure compliance with legislation. Candidates should have over 5 years of block management experience and strong interpersonal skills to manage communications with leaseholders and contractors. The position is full-time and requires candidates to live within a convenient distance from the office.

Qualifications

• Minimum of 5 years block management experience.
• Good understanding of relevant legislation.
• Personable and effective in communication.

Responsibilities

• Manage leaseholder queries and communications.
• Oversee reactive maintenance and interact with contractors.
• Ensure compliance with legal and insurance matters.

Skills

Block management experience

Interpersonal skills

Knowledge of legislation

Job description

Block Manager

The ideal candidate would have a minimum of 5 years block management experience and would have a good, basic understanding of the role including knowledge and understanding of the fundamental pieces of applicable legislation. They would need to be personable and know how to effectively deal with / communicate with leaseholders.

Basic duties of the role would include:

• Dealing with leaseholder queries / enquiries although as most of the block management stock is externally managed, this is not necessarily a significant part of the job on a day‑to‑day basis.
• Managing reactive maintenance issues including attending site to inspect / understand the issue (where necessary), liaising with contractors, raising / issuing POs and communicating with lessees.
• Liaising with lessees in respect of potential insurance related issues and, where appropriate handing claims and overseeing works.
• Ensuring compliance issues, including arranging for the requisite reports to be carried out, in respect of our in‑house managed portfolio requirements, are dealt with as / when required.
• Handling administrative responsibilities in respect of the work they undertake.
• Dealing with enquiries relating to licensing including alterations, sub‑letting, variations to leases and derogation. Where the matter requires it, appointing an external solicitor and overseeing the process through / with them to completion.
• Pursuing instances of breach of lease including liaising with our legal office as / when required.
• Meeting with (in person or remotely) our appointed external agents in respect of arrears issues and planned / cyclical major works.
• Dealing with queries from our appointed managing agents and / or lessees of properties under their management.
• Dealing with sales enquiries and providing completed LPE1s where / when required and subject to receipt of the requisite fee and, where required, undertaking an inspection of the property.
• Assisting with the management of the insurance arrangements for the residential portfolio.
• Management of contractors operating under standing contracts / agreements i.e. gardeners, cleaners.
• The handling of a compliant S20 process including production and issuing of notices, appointment of a surveyor (when required), demanding and collection of requisite funds and the management of the works to completion with / without the involvement of a surveyor.
• Assisting with the management of arrears in respect of in‑house managed and non‑managed properties.
• Assisting with the preparation of annual SC budgets in respect of the in‑house managed properties.
• Assisting with the management of the parking space and garage stock which is let and managed under license.
• To assist in the preparation of reports in respect of arrears, licence / breaches and major works when required.
• Dealing with managing agents and, in some instances the Landlords, of properties our various Landlord companies hold a leasehold interest. This would include checking budgets, demands and notices issued to our companies and, when / where appropriate, signing off on expenditure.

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Hours: 9am to 6pm

Please note: candidates need to live within 40 minutes of the office address