Biopharma Logistics Customer Relationship Manager

Kuehne + Nagel; Staines-upon-Thames; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global logistics company in Staines-upon-Thames is looking for an experienced professional to manage key account customers in the freight logistics division. The role emphasizes compliance with company policies and excellent customer service while fostering interdepartmental collaboration. Candidates should bring expertise in biopharma operations and be adept in understanding courier processes, as well as having strong problem-solving skills. This role is vital for supporting important deliveries.

Qualifications

• Significant experience in biopharma operations is required.
• Comprehensive understanding of courier processes.
• Strong problem-solving abilities needed.

Responsibilities

• Manage key account customers in the freight logistics division.
• Ensure compliance with company policies.
• Deliver excellent customer service while collaborating across departments.

Skills

Customer service excellence

Problem-solving

Collaboration

Job description

A global logistics company in Staines-upon-Thames is seeking an experienced professional to manage Key account Customers in the freight logistics division. The role involves ensuring compliance with company policies and delivering excellent customer service while collaborating across departments. Candidates should have significant experience in biopharma operations, a comprehensive understanding of courier processes, and strong problem‑solving abilities. This position impacts essential deliveries, supporting both ordinary and special moments for clients.