Bilingual Project ManagerReadiness Coach (German)

QAD, Inc.; Remote; GBP 40,000 - 50,000; Full time

Job summary

A leading provider of enterprise software is looking for a Bilingual Project Manager / Readiness Coach (German) to manage the implementation of their solutions. This role involves leading the customer journey, ensuring successful project delivery, and maintaining strong relationships with clients. Candidates should have a bachelor's degree, strong project management skills, and bilingual proficiency in German and English. This is a full-time remote position based in the UK with up to 60% travel required.

Benefits

Flexible working hours

Remote work flexibility

Qualifications

• 2-4 years of experience in a client-facing role focusing on project management and coaching.
• Understanding of shop floor operations in Food & Beverage or Consumer Packaged Goods industries.
• Willingness to travel within EMEA up to 60%.

Responsibilities

• Lead the customer journey from project initiation to coaching.
• Manage multiple deployments ensuring successful delivery.
• Serve as the primary point of contact for clients.

Skills

Bilingual in German and English

Project management

Problem-solving abilities

Communication skills

Organizational skills

Technical savvy with networking

Education

Bachelor's degree in Engineering, Manufacturing, Business, or Supply Chain Management

Tools

MS Office Suite

Job description

Join our dynamic team at Redzone as a Bilingual Project Manager / Readiness Coach (German) and lead the way in delivering exceptional project implementation experiences for our clients! Under the guidance of our Platform Leadership Team you will manage the end-to-end implementation of Redzones solutions working closely with customers to gather requirements oversee configurations and ensure a seamless transition to onsite coaching and support. Your expertise will be vital in delivering projects on time addressing risks proactively and driving customer satisfaction.

This is a Full-Time Exempt Remote role from the UK with up to 60% travel required.

Customer Journey & Implementation

• Lead the customer journey from project initiation to onsite coaching typically spanning 6-12 weeks.
• Participate in onsite success planning and readiness sessions ensuring priority activities are completed.
• Validate systems and signals before coaching begins.

Technical Configuration & Deployment

• Configure Redzone software to align with client manufacturing processes integrating data such as product and equipment details.
• Oversee infrastructure installation for the Visual Factory and ensure automation signals (e.g. photo eyes machine cycles) deliver real-time data.
• Manage contractors to ensure timely cost-effective hardware and automation setup.

Project Oversight

• Manage multiple concurrent deployments from sales handover to onsite coaching delivery.
• Conduct weekly status calls with project teams to maintain momentum and address milestones.
• Ensure successful project delivery culminating in a Green Go Live event.

Stakeholder Management

• Serve as the primary point of contact for clients fostering strong relationships and satisfaction.
• Highlight and address risks with clients Coaching Directors and leadership teams.
• Document and refine project templates training materials and communication tools.

Ongoing Support

• Assist onsite Continuous Improvement Coaches and clients with configuration
• updates and automation requests.

Qualifications : Skills & Experience

• Solid understanding of shop floor operations in Food & Beverage or Consumer Packaged Goods industries would be of advantage
• Strong judgment and problem-solving abilities to navigate complex projects.
• Exceptional communication and organizational skills.
• Proven success managing or supporting software / system deployment projects of varying complexity.
• Familiarity with MS Office Suite Windows and Apple operating systems.
• Ability to multitask effectively in a fast-paced environment while meeting critical deadlines.
• Tech‑savvy with a strong grasp of networking wireless systems and software requirements.
• PLC and automation experience is a plus but not required.
• Fluent Germanand English language skills any other language will be of advantage
• Openness to travel within EMEA up to 60% of the time

Education & Background

• Bachelors degree in a relevant field (e.g. Engineering Manufacturing Business Supply Chain Management).
• 2-4 years of experience in a similar role with a focus on direct client coaching and project management.

About QAD and QAD Redzone

QAD Inc. is a leading provider of adaptive cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever‑increasing disruption caused by technology‑driven innovation and changing consumer order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises.

QAD Redzone helps to enable QADs vision for the Adaptive Enterprise. Labor productivity improvements directly impact efficiency. Productive and empowered employees increase the effective capacity of your plant and accelerate time to productivity for new employees giving manufacturers the agility to increase production beyond what was previously possible without having to invest in production equipment or new plants and reduce the amount and impact of employee attrition. Empowered employees with a growth mindset take extreme ownership of challenges that impact their production goals creating resilience in the face of disruption.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

#LI-Remote

Remote Work: Yes

Employment Type: Full‑time

Key Skills

Administrative Skills, Time Management, Diplomatic Skills, Listening Skill, Languages Fluency, Organizational Skill, Pressure Management, Discipline Skills, Communication, Relationship Management, Client Services, Flexibility, IT Skill, Orderly Condition, Secretarial Skill

Experience: years

Vacancy: 1