Bilingual B2B Tech Relationship Lead (DACH)

Confidentiel; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Confidentiel is seeking a relationship-focused professional to support customers across the DACH region. You will build credibility with senior stakeholders and lead conversations in German and English, coordinating with internal teams to ensure customers realize value from the partnership.

The role requires fluency in German and English, strong communication skills, and the ability to manage multiple customer relationships and priorities in a fast-paced, complex SaaS environment.

Qualifications

• Professional fluency in German and English.
• Excellent communication and relationship-building skills.
• Experience managing multiple stakeholders and building credibility with senior decision-makers.
• Experience in a customer-facing role within B2B technology, SaaS, professional services or consulting.

Responsibilities

• Build trusted relationships with customers across the DACH region, from day-to-day contacts through senior and executive stakeholders.
• Understand each customer's business priorities, challenges and objectives.
• Lead customer conversations confidently in both German and English.
• Navigate complex or difficult conversations while maintaining strong relationships.
• Bring together multiple stakeholders to align priorities, expectations and next steps.
• Lead regular customer meetings and business reviews.
• Help customers track progress and demonstrate the value of the partnership.

Skills

German/English fluency

Relationship building

Stakeholder management

B2B SaaS experience

Job description

Confidentiel is seeking a relationship-focused professional to support customers across the DACH region. You will build credibility with senior stakeholders and lead conversations in German and English, coordinating with internal teams to ensure customers realize value from the partnership.

The role requires fluency in German and English, strong communication skills, and the ability to manage multiple customer relationships and priorities in a fast-paced, complex SaaS environment.