German-Speaking European Account & Relationship Lead

Language Matters Company; England; On-site; GBP 35,000 - 60,000; Full time

Job summary

Language Matters Company is seeking a German-speaking Account and Relationship Manager to join our international team, supporting clients across Germany, Austria, Switzerland and wider European markets. You will build and maintain relationships, manage a portfolio of accounts, and identify opportunities to grow partnerships.

The role blends relationship management with customer service and business development, with opportunities to travel across Europe.

Qualifications

• Fluent in German and English.
• Experience in a customer-facing role.
• Excellent communication and relationship-building skills.
• Highly organised and proactive.
• Commercially minded with a natural ability to engage with people.

Responsibilities

• Build and maintain strong client relationships across Europe.
• Manage a portfolio of accounts and deliver exceptional service.
• Identify opportunities to grow existing partnerships.
• Handle client enquiries and provide ongoing support.
• Work with internal teams to ensure a seamless customer experience.
• Use CRM systems to manage account activity and keep records up to date.

Skills

German language

Relationship management

Communication skills

Organisational skills

Tools

CRM systems

Job description

Language Matters Company is seeking a German-speaking Account and Relationship Manager to join our international team, supporting clients across Germany, Austria, Switzerland and wider European markets. You will build and maintain relationships, manage a portfolio of accounts, and identify opportunities to grow partnerships.

The role blends relationship management with customer service and business development, with opportunities to travel across Europe.