Bespoke Jewellery Client Advisor – London Showroom

Cullen Jewellery; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A bespoke jewellery brand located in London is seeking a Client Advisor for their showroom. This full-time role involves conducting personalized consultations, offering expert advice, and coordinating aftercare services. Ideal candidates will have a passion for jewellery and previous experience in sales or customer service within the premium sector. The position includes a range of benefits, including discounts and a supportive work environment, making it an exciting opportunity for those looking to grow in the industry.

Benefits

Supportive work environment

Employee Assistance Program

Generous staff discounts

Paid volunteer leave

Qualifications

• Proven experience in a sales or customer service role.
• High attention to detail and commitment to exceptional client experiences.
• Capacity to work on a Tuesday to Saturday roster.

Responsibilities

• Conduct in-person and online consultations with clients.
• Coordinate aftercare services consultations including repairs and warranty claims.
• Promote ethical practices and community initiatives.

Skills

Sales or customer service experience

Attention to detail

Organizational skills

Teamwork

Job description

A bespoke jewellery brand located in London is seeking a Client Advisor for their showroom. This full-time role involves conducting personalized consultations, offering expert advice, and coordinating aftercare services. Ideal candidates will have a passion for jewellery and previous experience in sales or customer service within the premium sector. The position includes a range of benefits, including discounts and a supportive work environment, making it an exciting opportunity for those looking to grow in the industry.