Benefits Analyst

NTT Ltd Group Services United Kingdom Limited; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading global data centre provider is seeking a Benefits Analyst to oversee employee benefits programs across Europe. This role involves ensuring alignment with company objectives, managing vendor relationships, and analyzing benefits data. Candidates should have a Bachelor's degree in Human Resources or Business Administration, strong knowledge of European benefits regulations, and excellent interpersonal skills. The position is hybrid, offering flexibility in working location.

Benefits

Flexible working time models

Individual training and development opportunities

Public transport allowances

Qualifications

• Bachelor's Degree or equivalent in Human Resources, Business Administration, or related field.
• Strong understanding of European benefits regulations across multiple countries.
• Proven experience managing vendor relationships and negotiating contracts.

Responsibilities

• Manage and oversee employee benefits programs in Europe.
• Administer employee benefits using HRIS systems with accuracy.
• Act as a knowledgeable advisor to employees regarding benefits.

Skills

Strong understanding of European benefits regulations

Communication skills

Analytical skills

Vendor management

Interpersonal skills

Education

Bachelor's Degree in Human Resources or Business Administration

Tools

Microsoft Office

HRIS or benefits administration systems

Job description

NTT Global Data Centres is a global company who is excited to be recruiting for a Benefits Analyst. The Benefits Analyst will play a pivotal role in supporting the Snr Manager Global Benefits. The Benefits Analyst plays a key role in shaping an exceptional employee experience by designing, analysing, and managing benefit programs that are competitive, cost-effective and compliant. This role collaborates with vendors and internal teams to leverage data insights, improve processes, and enhance program performance. The Benefits Analyst also serves as a trusted advisor for employees, ensuring clear communication, education, and support to help them maximise their benefits. Through these efforts, the role contributes to a positive, people-focused culture and supports the organisation’s overall success

This is a permanent hybrid role, (United Kingdom) mostly homebased.

What you will do

Benefits Strategy & Governance

• Manage and oversee employee benefits programs across the countries in Europe, ensuring alignment with company objectives, competitiveness, and cost-effectiveness.
• Evaluate and benchmark existing benefits offerings to maintain market competitiveness and support talent attraction and retention.
• Ensure all programs comply with statutory and regulatory requirements in each country of operation.
• Partner with internal stakeholders to align benefits strategy with overall HR and business goals.

Program Administration & Operations

• Administer employee benefits, including enrollments, changes, and terminations, within HRIS systems with accuracy and efficiency.
• Identify trends, risks, and opportunities for improvement.
• Coordinate renewals and implementations to ensure seamless program transitions.
• Collaborate with insurance carriers, brokers, and third-party vendors to negotiate rates, renewals, and plan enhancements.
• Manage vendor relationships to ensure service quality, performance, and adherence to contractual agreements.

Employee Experience & Communication

• Act as a knowledgeable advisor to employees, providing guidance and support on benefits-related inquiries.
• Develop and deliver engaging benefits communication materials, presentations, and education sessions to enhance employee understanding and engagement.

Data Analysis & Continuous Improvement

• Analyze benefits data, utilization reports, and employee feedback to identify opportunities for program optimization.
• Recommend and implement process improvements to increase efficiency, accuracy, and employee satisfaction. Advise HR, leadership, and employees on benefits program interpretation, policies, and practices.

What we are looking for

• Bachelor's Degree or equivalent in Human Resources, Business Administration, or a related field or qualified by experience
• Strong understanding of European benefits regulations and compliance requirements across multiple countries.
• Working knowledge of core employee benefits programs, including healthcare, life assurance, disability, pension, and wellness plans.
• Familiarity with local employment legislation and EU directives related to employee benefits and social security.
• Professional, solution-oriented, and able to manage multiple priorities effectively in a fast-paced environment.
• Strong interpersonal skills with the ability to work collaboratively in a cross-functional, multicultural team.
• Moderate knowledge of benefits practices, regulatory requirements, and emerging trends.
• Proven experience managing vendor relationships and negotiating contracts.
• Excellent analytical skills with the ability to interpret benefits data and market insights.
• Strong communication, influencing, and stakeholder management skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experienced in HRIS or benefits administration systems.

What we offer you

• An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative
• Flexible working time models and mobile working (depending on your role)
• Allowance for the use of public transport and job bikes and for the use of health and wellness
• Individual training and development opportunities
• Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc.

We look forward to hearing from you!

About the Global Data Centres division of NTT DATA

NTT Global Data Centres is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC.

As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier 1 global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centres.

Working at NTT Global Data Centres

At NTT Global Data Centres, we stand as one of the largest data centre providers, dedicated to powering the digital infrastructure of tomorrow. Innovation is in our DNA. We thrive on pushing boundaries, exploring new possibilities, and embracing emerging technologies to continuously ensuring that every interaction, every solution, and every outcome exceeds our clients’ expectations. Our values are the guiding principles that shape our culture, define our identity, and propel us forward as one of the industry leaders.

Interested in becoming part of an agile international team and actively shaping the digital infrastructure of tomorrow?

Join our team by submitting your application today