Beauty Store Lead & Customer Experience Champion

The Body Shop international limited; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading beauty retailer in the United Kingdom seeks an Assistant Store Manager to drive exceptional customer service and oversee store operations. This role involves coaching team members, achieving sales targets, and ensuring a positive shopping environment. Ideal candidates should have experience in retail and a passion for beauty products. Flexible working hours including weekends are required. Join us to contribute to a pioneering brand committed to ethical beauty and customer satisfaction.

Qualifications

• Experience in a customer service and/or beauty environment with sales targets.
• Ability to learn and utilize internal systems for performance analysis.
• Proven track record in driving sales through team motivation.

Responsibilities

• Coach the team to achieve high customer service standards.
• Oversee store operations and commercial practices.
• Manage and meet sales/performance targets.

Skills

Customer service expertise

Retail knowledge

Team leadership

Problem-solving abilities

Communication skills

IT Skills

Job description

A leading beauty retailer in the United Kingdom seeks an Assistant Store Manager to drive exceptional customer service and oversee store operations. This role involves coaching team members, achieving sales targets, and ensuring a positive shopping environment. Ideal candidates should have experience in retail and a passion for beauty products. Flexible working hours including weekends are required. Join us to contribute to a pioneering brand committed to ethical beauty and customer satisfaction.