Beauty Retail Team Leader - Drive Sales & Experience

THE BODY SHOP; Kingston upon Thames; On-site; GBP 25,000 - 32,000; Full time

Job summary

A leading ethical beauty brand in Kingston upon Thames is seeking a Team Leader. Your role will involve supporting the store management in driving sales, supervising customer consultants, and ensuring exceptional customer experiences. Ideal candidates will possess customer service experience and strong interpersonal skills. You will work in a collaborative environment with flexible hours. This position offers the chance to be part of a company committed to positive social and environmental impact.

Qualifications

• Experience in customer service is essential.
• Ability to communicate effectively.
• Strong interpersonal skills to build rapport.
• Positive mindset with a willingness to develop.
• Ability to multitask and manage flexible hours.

Responsibilities

• Support store management in driving sales.
• Supervise and coach customer consultants.
• Handle customer concerns effectively.
• Assist in recruiting the right team.
• Perform opening and closing procedures.

Skills

Customer service experience

Passion for beauty and retail

Effective communication

Strong interpersonal skills

Ability to multitask

Job description

A leading ethical beauty brand in Kingston upon Thames is seeking a Team Leader. Your role will involve supporting the store management in driving sales, supervising customer consultants, and ensuring exceptional customer experiences. Ideal candidates will possess customer service experience and strong interpersonal skills. You will work in a collaborative environment with flexible hours. This position offers the chance to be part of a company committed to positive social and environmental impact.