Multi‑Skilled Plumbing Repairs Technician
Deliver high‑quality plumbing and multi‑trade repairs across our homes. Location: Chesham, High Wycombe & surrounding counties. Mobile role covering Buckinghamshire, Bedfordshire, Hertfordshire, Cambridgeshire, Oxfordshire, Berkshire and beyond.
Responsibilities
- Carry out plumbing and general maintenance tasks to a high standard.
- Apply multi‑trade skills, including carpentry, kitchen and bathroom fitting.
- Aim for first‑time fixes and complete repairs within target response times.
- Represent SettleParadigm professionally in residents’ homes.
- Adhere to health and safety regulations and report concerns promptly.
- Manage van stock efficiently and minimise material waste.
- Complete all required documentation accurately and on time.
- Support apprentices and team members with guidance and mentoring.
- Participate in the out‑of‑hours on‑call rota (optional).
Qualifications
- City & Guilds Part 1 & 2, NVQ Level 2 in Plumbing and Carpentry, or equivalent experience.
- Proven experience as a plumber with additional carpentry skills.
- Experience in kitchen and bathroom fitting, door hanging, and woodwork repairs.
- Full UK manual driving licence.
- Excellent communication and customer service skills.
- Ability to work independently and collaboratively under pressure.
- Sound understanding of health and safety practices.
Nice to Haves
- Experience mentoring apprentices or junior staff.
- Familiarity with mobile job management systems.
- Confidence in delivering first‑time fixes and maintaining high standards.
- Passion for improving homes and resident experience.
- Experience working in social housing / local authority.
Benefits
- Annual salary: £39,968 + excellent benefits per annum.
- 25 days holiday, increasing with service, plus Christmas closure and buy options.
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice.
- Family‑friendly leave: Enhanced maternity, paternity, and adoption leave.
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover).
- Life cover and income protection.
- Flexible working – hybrid options, modern offices, free parking & EV charging.
- 30+ qualified Mental Health First Aiders available to support.
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions).
- Funded training, qualifications & apprenticeships.
- 3 paid volunteering days in local communities.
- Peer‑recognition rewards platform.
- Paid professional subscription (one per year).
Our Commitment
We are committed to creating an inclusive workforce, reflecting the diversity of the communities we serve. We encourage applications from disadvantaged socio‑economic backgrounds, disabled, neurodiverse individuals, LGBTQ+ community members, and other under‑represented groups.
We are committed to providing reasonable adjustments throughout our recruitment process. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.