Bath and Body Works Sales Manager - Birmingham Bullring (N111185)

NEXT Retail Ltd.; Highgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company seeks a Sales Manager in Highgate to support the store team and enhance customer experience. Responsibilities include team leadership, ensuring operational efficiency, and delivering exceptional service. The role requires exceptional commercial understanding and a passion for body care and fragrances. Opportunities for personal development and flexible working options are available. Ideal candidates will thrive in a results-driven environment and have strong communication skills.

Benefits

Personal development investment

Flexible working options

Qualifications

• Experience in leading and motivating a team.
• Passion for fragrance and skincare products.
• Ability to adapt quickly in a fast-paced environment.

Responsibilities

• Support the store management team across all product areas.
• Build and manage a successful team.
• Deliver the best possible customer experience.

Skills

Team leadership

Customer service

Commercial understanding

Problem-solving

Communication

Multi-tasking

Job description

To be a successful Sales Manager you will:

• Support the Store management team across all product areas, back of house and running the store when needed
• Build and manage a successful team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met
• Deliver the best possible Bath & Body Works experience in store, which will include the team passionately advising and selling products whilst being an ambassador for the brand and maintaining the Bath & Body Works space
• Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do
• Demonstrate a hands‑on approach for all commercial and operational activities by adapting to change and working alongside the team
• Ensure communication is up‑to‑date and accurate at all times in order to meet business needs
  You are passionate about our customers, our people and our fragrance and skincare products.
• This passion and energetic approach to work inspires others, creating a great working atmosphere and team spirit
• You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers
• A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives
• A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure - always realistic with your expectations of others
• Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward
• Confident when dealing with people issues
• An effective multi tasker who can plan, organise and prioritise your workload

In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.

Bath & Body Works is a global leader in body care and home fragrances. We are looking for exceptional people to join the team and play a pivotal role in our continued growth journey. To be an effective Sales Manager in Bath & Body Works, you will lead and inspire your successful team to prioritise outstanding customer service, maximise fragrance and skincare sales and drive efficiencies. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in providing leadership, coaching and motivating a high performing team will be crucial to your success. You can count on us to invest in your personal development from day one. Flexible working options are available.