Barnsley Engineering Scheduling Coordinator (Temporary)

Confidential; Barnsley; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Confidential in Barnsley is seeking a Planning Administrator / Customer Service Coordinator for a temporary assignment starting mid-November 2026 and running to January 2027. This role focuses on coordinating engineers' diaries, booking customer appointments, and delivering a professional customer experience in a busy office.

You will manage calls, update scheduling systems, and support the Planning Team to keep appointments accurate and flowing smoothly.

Qualifications

• Strong customer service and administration experience.
• Confident telephone manner with inbound/outbound calls.
• Excellent diary management and organisational skills.
• Experience coordinating engineers or service appointments is advantageous.
• Familiarity with SIMPRO or similar planning systems.
• Willingness to travel to Barnsley (S71)
• Available to start in November with minimal notice.

Responsibilities

• Manage engineers' diaries and coordinate appointments.
• Contact customers to arrange engineer installation appointments.
• Make outbound calls to book and confirm appointments.
• Handle incoming customer calls and queries with professionalism.
• Provide customers with clear information on visits and appointments.
• Update and schedule appointments using SIMPRO.
• Support the Planning Team with general admin.
• Ensure customer information and appointments are recorded accurately.
• Reschedule appointments as needed and handle changes.
• Deliver a positive, professional customer experience.

Skills

Customer service

Administration

Telephone skills

Diary management

Fast-paced environment

Engineering coordination

SIMPRO experience

Travel to Barnsley

Notice period flexibility

Tools

SIMPRO

Job description

Confidential in Barnsley is seeking a Planning Administrator / Customer Service Coordinator for a temporary assignment starting mid-November 2026 and running to January 2027. This role focuses on coordinating engineers' diaries, booking customer appointments, and delivering a professional customer experience in a busy office.

You will manage calls, update scheduling systems, and support the Planning Team to keep appointments accurate and flowing smoothly.