Service Coordinator: Scheduling, Quotes & Admin

Confidential; Knaresborough; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Great pension

Private health insurance

Free parking

Accessible by public transport

Job summary

Confidential is seeking a Service Coordinator to join its busy service department in Knaresborough. You will handle customers, engineers and suppliers by phone and email in a friendly, professional manner, and help organise engineer schedules.

You will source pricing, provide quotes, place orders, unpack goods, register them and maintain accurate records while delivering general admin support as needed.

Qualifications

• Proven customer service skills.
• Solid IT skills.
• Ability to work under pressure and prioritise workload.
• Able to work independently when required.

Responsibilities

• Deal with customers, engineers and suppliers by telephone and email in a friendly, professional manner
• Organise schedules for engineers
• Source pricing and provide quotes, place orders and liaise with suppliers for timely delivery
• Unpack goods and register them
• Maintain accurate records and key documentation
• General administration support as required

Skills

Customer service

IT skills

Work under pressure

Independent worker

Job description

Confidential is seeking a Service Coordinator to join its busy service department in Knaresborough. You will handle customers, engineers and suppliers by phone and email in a friendly, professional manner, and help organise engineer schedules.

You will source pricing, provide quotes, place orders, unpack goods, register them and maintain accurate records while delivering general admin support as needed.