Scheduler

Pertemps Network Group; Bromsgrove; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local engineering firm in Bromsgrove is seeking a Scheduler to ensure the smooth running of its engineering function. Responsibilities include managing engineer schedules, communicating with customers, and maintaining documentation. Ideal candidates will have experience in a coordination role, excellent organisational skills, and a detail-oriented approach. This is a full-time position with a focus on administrative tasks.

Qualifications

• Experience in a coordination or administrative role, ideally within a technical or engineering setting.
• Excellent organisational skills and the ability to multitask in a busy environment.
• Confident communicator with internal teams and B2B customers.

Responsibilities

• Manage and coordinate engineering schedules based on urgency, SLAs, and resource availability.
• Ensure timely updates and communication with customers.
• Maintain accurate documentation and job records.
• Coordinate engineer training and certification to ensure compliance.

Skills

Organisational skills

Communication skills

Detail-oriented

Customer focus

Multitasking

Job description

Overview

My client in Bromsgrove has an exciting opportunity for a Scheduler to join their team! As the Scheduler, you will play a key role in ensuring the smooth and efficient running of the engineering function. You’ll be responsible for coordinating engineer schedules, tracking job and project progress, managing support documentation, and maintaining regular communication with customers.

Key Responsibilities

• Manage and coordinate engineering schedules based on urgency, SLAs, and resource availability
• Ensure timely updates and communication with customers
• Maintain accurate documentation and job records
• Coordinate engineer training and certification to ensure compliance
• Support Engineering Managers with internal training needs and bookings
• Liaise with engineering, operations, and order processing teams to streamline workflows
• Monitor project and order progress to support planning and resource allocation
• Identify and escalate service-impacting issues
• Contribute to continuous improvement of processes and service delivery

Key Requirements

• Experience in a coordination or administrative role, ideally within a technical or engineering setting
• Excellent organisational skills and the ability to multitask in a busy environment
• Confident communicator with internal teams and B2B customers
• Detail-oriented with strong documentation and record-keeping abilities
• Customer-focused, professional, and motivated with a collaborative approach

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative