Booking Coordinator

WEL Group; East Midlands; Hybrid; GBP 10,000 - 18,000; Part time

Job summary

WEL Group in Derbyshire is seeking a Temporary Part-Time PPM Booking Coordinator to support our maintenance scheduling. You will coordinate Planned Preventative Maintenance appointments, contact customers to arrange visits, and manage engineers' diaries to optimise booking efficiency.

Working 20 hours per week with a temporary contract until December 2026, the role offers a Derbyshire-based position with the option to work from home once trained. A DBS check is required.

Qualifications

• Excellent organisational and time management skills.
• Strong communication and customer service skills.
• Good IT skills and confidence using scheduling or office systems.
• High attention to detail and accuracy.
• Ability to work independently once trained.
• A valid DBS check.

Responsibilities

• Schedule and coordinate Planned Preventative Maintenance (PPM) appointments.
• Contact customers to arrange convenient service visits.
• Manage engineers' diaries and optimise scheduling.
• Update internal systems with accurate booking information.
• Liaise with customers and internal teams to resolve scheduling queries.
• Ensure all booking records are accurate and up to date.

Skills

Excellent organisational skills

Strong communication and customer

Good IT skills and scheduling/office

Attention to detail

Independent working

DBS check

Tools

Scheduling software

Office software

Job description

Temporary Part-Time PPM Booking Coordinator

Location: Derbyshire (Option to work from home once fully trained)

Hours: 20 hours per week

Contract: Temporary until the end of December 2026

We are looking for a Temporary Part-Time PPM Booking Coordinator to join our team based in Derbyshire.

Key Responsibilities

• Schedule and coordinate Planned Preventative Maintenance (PPM) appointments.
• Contact customers to arrange convenient service visits.
• Manage engineers' diaries and optimise scheduling.
• Update internal systems with accurate booking information.
• Liaise with customers and internal teams to resolve scheduling queries.
• Ensure all booking records are accurate and up to date.

What We're Looking For

• Excellent organisational and time management skills.
• Strong communication and customer service skills.
• Good IT skills and confidence using scheduling or office systems.
• High attention to detail and accuracy.
• Ability to work independently once trained.
• A Valid DBS

What's on Offer

• Temporary contract until the end of December 2026.
• Part-time hours – 20 hours per week.
• Derbyshire-based role with the opportunity to work from home once trained