Bar Team Member

Heritage Pubs - Stonegate Group; Frodsham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK pub operator is seeking a Bar Team Member for the Queens Head in Frodsham. Ideal candidates enjoy teamwork and customer service; no prior experience required as full training will be provided. The role includes greeting guests, serving food and drinks, and maintaining a clean environment. Aged 18 or over required due to alcohol sales. Benefits include discounts, rewards, and flexible working.

Benefits

25% off food and drink

Online benefits portal

VIP entry to pubs and bars

Hotel discounts

Flexible working

Corporate discount rates

Discounted dental insurance

Early access to wages

Award-winning development programs

Qualifications

• Must be 18 or over due to the sale of alcohol.
• No prior experience needed; training provided.

Responsibilities

• Greet guests and create a welcoming atmosphere.
• Prepare and serve food and drinks following clear steps.
• Maintain cleanliness and safety in the workspace.

Skills

Team collaboration

Customer service

Job description

Bar Team Member – Queens Head

Location - Queens Head

Overview

Bar Team Member – Queens Head

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, with well-loved brands like Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are excited to welcome new Bar Team Members to Queens Head. No prior experience is needed—we’ll provide all the training and support you need. We value team collaboration and are looking for individuals who enjoy working together and creating memorable experiences for our guests.

Responsibilities

• Greet every guest in a way that feels comfortable for you and helps them feel welcome.
• Follow clear steps to prepare and serve our high-quality food and drinks.
• Share recommendations when it feels appropriate to create a positive experience for guests.
• Help maintain a clean and safe space for everyone to enjoy.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Queens Head is a Grade-II listed pub and the oldest coaching inn in Frodsham. But this serving of history isn't all The Queen's Head has to offer. Our food menu is brimming with traditional British dishes crafted with a premium twist, from indulgent Sunday roasts to decadent desserts and everything in between. Our wide range of drinks, including great local ales, wines, spirits and crafted cocktails, are perfect for sitting back with, whether it's while our guests catch up with live sports, warm up by our roaring fires or relax with their four-legged friend after a walk around the area.

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From mental health resources to lifestyle perks and flexible support, our benefits are designed to help you thrive, both in and out of work

Benefits

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• David Lloyd Corporate Discount Rates
• Discounted Dental Insurance
• Wagestream – Early access to your earned wages
• Award winning development programmes

To be considered for the Bar Team Member position at Queens Head you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Queens Head directly.

Job Reference: QH Bar Team Member Staff